Royal London
If you took out a policy with Royal Liver, United Friendly, Refuge Assurance
Tel: 0345 050 2020
Email: custserv@royallondon.com
Phoenix Life, Abbey National /Santander
Tel: 0345 741 3002
Lines open Mon-Fri 9.00am - 5.00pm
Email: service@RLRetail.co.uk
Royal London Ireland (Formerly Caledonian Life)
Tel: 00353 1 429 3333 or 1800 453 453
Email: Service@royallondon.ie
If you're calling about a Royal Liver policy please use the following:
Tel: 0044 345 050 2020 or 1850 201 351
Royal London pensions (formerly Scottish Life)
If you took out a pension policy with Royal London after 24 November 2014 or with Scottish Life
Tel: 0345 60 50 050
International: +44 1625 416 617
Email: customerqueries@royallondon.com
Royal London (CIS)*
Tel: 03456 057777
Email: dmc@royallondon.com
* Life & Investments
Lines open Mon-Fri 8.00am - 8.00pm and Sat 8.00am - 5.00pm
* Stakeholder Pensions Call 08000 282727
Lines open Mon-Fri 8.00am - 8.00pm and Sat 8.00am - 5.00pm
Closed only on Christmas Day/Boxing Day/New Year’s Day
Open all other Bank Holidays 09:00 – 17:00
*Pensions (excluding Stakeholder Pensions)
Lines open Mon-Fri 08:30 – 17:00
Closed all Bank Holiday
Life Insurance
If you took out a plan with Bright Grey or with Royal London through an adviser
Tel: 0345 6094 500
Email: protectionservicing@royallondon.com
Scottish Provident**
If you have a plan with Scottish Provident
Tel: 0345 271 0900
Email: servicing@scotprov.co.uk
** Lines open Mon-Fri 8.30am - 6.00pm
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